Accessibility Statement

Accessibility Statement

PRO TACKLES SRL, with registered office in Via Guiccioli, 24 40062 Molinella (BO), VAT number 02372401204, in compliance with Legislative Decree 27 May 2022, n. 82 (implementation of EU Directive 2019/882 - European Accessibility Act), declares the accessibility of its website https://shop.molix.com.

Reference standards

The website is designed and developed following the following international technical standards:
- Web Content Accessibility Guidelines (WCAG) 2.1 - Level AA
- UNI EN 301 549 V3.2.1 (2021) - Accessibility requirements for ICT products and services
- European Accessibility Act - Directive (EU) 2019/882 (applicable from 28 June 2025 for the services falling within its scope)

Compliance status

The website is: https://shop.molix.com
Partially compliant - meets most of the accessibility requirements set out in Annex I and II of Legislative Decree 82/2022 and the WCAG 2.1 level AA success criteria, with the limitations listed below.

Content not accessible

Non-compliance with the requirements of Legislative Decree 82/2022
- PDF documents and site pages are not fully accessible to screen readers
- Some decorative images may not have appropriate alternative texts
Content excluded from the scope of application
- Content or functionality provided by third parties (plugins, widgets, etc.) that cannot be controlled by the company
- Files published before June 28, 2025 (until they are updated)
Accessible alternatives available
- Telephone support for product information
- Personalized assistance for completing online orders
- Sending catalogs in alternative formats
Drafting of the declaration
Date of preparation: 07/08/2025
Evaluation methodology used: Combined evaluation (self-assessment and external verification)
Last revision: 07/08/2025
Next expected revision: at least annually or following significant changes to the site.
Alternative accessibili disponibili
- Supporto telefonico per informazioni sui prodotti
- Assistenza personalizzata per completare ordini online
- Invio di cataloghi in formato alternativo

Drafting of the declaration

Date of preparation: 07/08/2025
Evaluation methodology used: Combined evaluation (self-assessment and external verification)
Last revision: 07/08/2025
Next expected revision: at least annually or following significant changes to the site.

Feedback mechanism and contact details

To report accessibility issues or request information about our services in accessible format:
Accessibility Manager: MARCO BECCATI
Email: beccati@protackles.com
Telephone: 051/887919
Address: Via Guiccioli, 24 40062 Molinella (BO)
Reporting method:
Email with the subject "Accessibility Report"
Information to include in the report:
URL of the affected page
Description of the problem encountered
Browser and version used
Operating system
Assistive technology used (if applicable)
Response times:
Confirmation of receipt: within 48 hours
Detailed response: within 30 days of the report
Resolution of critical issues: according to priority and technical feasibility

Appeals procedure

In the event of an unsatisfactory response or failure to respond within 30 days of the report, it is possible to lodge an appeal with the Agency for Digital Italy (AgID), as the supervisory authority for services, using the official channels available on the website: https://www.agid.gov.it/it/form/segnalazioni-accessibilita

Information on services

Service type: Institutional website, product catalog, B2B e-commerce
Service provision start date: 04/28/2023
Last substantial change date: 06/25/2025
Piattaforma tecnologica: Webexpress e-commerce, wordpress
Usability tests performed: Yes (IBM Equal tools, WAVE, axe-core, Lighthouse, screen reader testing)
Assistive technologies tested: No
Browsers tested: Chrome, Firefox, Safari, Edge

Technical reference standards

Our services are designed to comply with:
- Annex I of Legislative Decree 82/2022 - General accessibility requirements
- Annex II of Legislative Decree 82/2022 - Specific requirements for services
- Web Content Accessibility Guidelines (WCAG) 2.1 - Level AA
- European technical standard EN 301 549 v3.2.1

Commitment to continuous improvement

- Monitoring: We regularly review the accessibility of our services.
- Training: Our team receives updates on accessibility best practices.
- Updates: We continually improve our services to ensure maximum inclusivity.
- User engagement: We consider user feedback to guide improvements.
Disclaimer: This statement will be updated whenever there are substantial changes that impact accessibility, as well as during our scheduled periodic review.
Last updated: 07/08/2025

Regulatory references

- Legislative Decree 27 May 2022, n. 82 - Implementation of EU Directive 2019/882
- Directive (EU) 2019/882 - European Accessibility Act
- Web Content Accessibility Guidelines (WCAG) 2.1 - https://www.w3.org/TR/WCAG21/
- Standard EN 301 549 v3.2.1 - European ICT accessibility standard
Important note: This statement is drawn up in compliance with the obligations set forth in Legislative Decree 27 May 2022, n. 82, which implements Directive (EU) 2019/882 (European Accessibility Act), applicable from 28 June 2025.