Shipping and Returns Shipping

Shipping:

All orders will be shipped within 48 hours of receipt. The products will be delivered by express courier and shipped to the address indicated by the CUSTOMER at the time of the order. Delivery times may vary depending on the courier and delivery destination.

Returns

Do you want to return the products you have purchased? You can do it, it's completely free. You have 14 days to return the items and request a refund. Here's how to do it in a few simple steps:

  • Log into your account and go to Account -> Return Request
  • Fill out the form with your details and specify the item to be returned in the table below the form.
  • Send the package to this address: Pro Tackles Srl Via Guiccioli 24 40062 Molinella (BO) Italy
  • Once the parcel has arrived, we will process your refund immediately.

Remember: the item should not have been damaged because of your manipulation, it should not have been worn if it is a cloth and the identification cards should not have been removed. In short, it must be in the same state in which we have sent it to you. For any doubt do not hesitate to contact us: shop@molix.com

Our regulatory reference for remote consumer purchases is Legislative Decree 206/2005 (Consumer Code).